LR2 Blogs

January 6, 2007

Disgruntled Dell customer finds crafty path to lawsuit settlement - Engadget

Filed under: Computers, Customer Service, General — anton @ 8:21 pm


Disgruntled Dell customer finds crafty path to lawsuit settlement - Engadget

Dori thought to have the papers delivered to a Dell shopping mall kiosk instead. Quite unsurprisingly, no-one from Dell turned up in court on the stipulated date, resulting in Dori winning a $3,000 default judgment and a ruling to allow bailiffs to close the kiosk and seize items if the judgment was not paid.

July 12, 2006

what tian has learned: My Creative MuVo C100 Story

Filed under: Customer Service, Gadgets — anton @ 8:01 am


what tian has learned: My Creative MuVo C100 Story

Tian has a good rant about Creative’s complete lack of customer service.

Recently in mid June of this year, my MuVo’s display stopped function properly. The blue colored background light is on and the player still played music, but there is no text to show song titles, play list, and time. It was like an Apple iPod Shuffle but was cheaper with extra functions.

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