My Quiet Life » DoD Hard Drive
My Quiet Life » DoD Hard Drive
I had some repairs done on my laptop today — the extended support plan is gonna expire soon, so I had them replace the LCD, keyboard and hard drive (the old one was yielding frequent IDE channel resets). So, the Dell rep shows up and goes to work, and all goes well. As he’s walking out the door, he says “by the way, it looks like the hard drive they (Dell) sent you wasn’t a new one — I fired it up just to make sure, and it booted up Windows 2000 with a Department of Defense loginâ€.
This is screwed up in more ways than I can say.
via: Blogitude
Hi Anton,
I’m with Dell and just saw your post. We too are concerned and want to resolve this situation. Would you be willing to send me an e-mail that I can forward to our customer care team so they can reach out to you?
Comment by JohnP@Dell — February 1, 2007 @ 7:13 pm
John,
I’m just linking to the story, look here for the person who had the problem.
http://chris.quietlife.net/2007/01/26/dod-hard-drive/
Comment by Anton — February 5, 2007 @ 1:32 pm